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"The customer is always right" is a longstanding service principle but is it still current?
 
      
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The pros and cons of hiring in-house or an external marketing agency like Façon Creative.
 
      
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Navigating Scandal: The Role of Crisis Communications in PR
 
      
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      Crafting Brands
Crafting Brands: A Vision from the Founder and Creative Director of Façon Creative
